‘What do you do?’

browningyork Uncategorized

Last night I attended a Third Sector networking event, run for York University alumni- https://www.yorkspace.net/page.aspx?pid=749&srctid=1&erid=211709&trid=ab3a2769-3a75-4795-b03b-659b7735a12f. It was the inaugural event and I thoroughly enjoyed it, meeting some lovely and very interesting people all of whom work for or with organisations who want to change the world. As always, it was interesting to see the reactions to the work that I …

Listening

browningyork Uncategorized

Great excitement for me this week as I have finally bought myself a netbook computer so that I can make the most of all the time I spend on trains, travelling to and from my clients’ offices. The process of buying it brought me into contact with several sources of communication about these machines and showed me once again how …

Magic bullet

browningyork Uncategorized

It’s an interesting point that in so many cases once a manager ‘sees the light’ and realises that communicating with internal stakeholders is central to the success of their work, they seem to think that’s enough. “We’ve ticked the internal communications box, job’s done” Well, no, not quite…. As a professional communicator, I believe that part of my role working …

Goodness knows, we’ve all got enough to do!

browningyork Uncategorized

I often find myself pointing out that we’ve all got enough to do in our day-to-day jobs, without adding ‘do communication’ to our to do list. Of course, I’m not advocating that people forget about communicating all together, but rather that it’s important to make sure that you are getting some sort of return for the time and effort you …

Hidden messages

browningyork Uncategorized

This week I had to explain to a client that if she chose only to publish details of what external stakeholders thought of her project and not the views of her staff, she would be sending out the message that her employees’ opinions weren’t important. Similarly, if she published only glowing reports from employees, when they knew the reality was …