Magic bullet

browningyork Uncategorized

It’s an interesting point that in so many cases once a manager ‘sees the light’ and realises that communicating with internal stakeholders is central to the success of their work, they seem to think that’s enough. “We’ve ticked the internal communications box, job’s done” Well, no, not quite…. As a professional communicator, I believe that part of my role working …

Goodness knows, we’ve all got enough to do!

browningyork Uncategorized

I often find myself pointing out that we’ve all got enough to do in our day-to-day jobs, without adding ‘do communication’ to our to do list. Of course, I’m not advocating that people forget about communicating all together, but rather that it’s important to make sure that you are getting some sort of return for the time and effort you …

Hidden messages

browningyork Uncategorized

This week I had to explain to a client that if she chose only to publish details of what external stakeholders thought of her project and not the views of her staff, she would be sending out the message that her employees’ opinions weren’t important. Similarly, if she published only glowing reports from employees, when they knew the reality was …

Let’s all row in the same direction

browningyork Uncategorized

 A while back, I posted a question on LinkedIn, asking how others would put the case for communication if they only had one sentence to do it. There were lots of great responses – it obviously sparked people’s interest. I guess I was asking people to give me a really short version of their ‘elevator speech’ – where you tell …

‘They’ don’t communicate – putting yourself in ‘their’ shoes

browningyork Uncategorized

This week I have been pondering how best to put the case for communciation. Everyone I speak to seems to agree that ‘good communication’ is very important in business. However, it always seems to be ‘them’ who don’t communicate very well. I don’t think that many people really stop to think about their own communication style and how it might …