Does having a cuppa affect engagement levels?

browningyork General communication, Organisational culture

This week I’m pondering about tea (and coffee)…. I’ve just started a new interim contract with a client that I haven’t worked for before. It means a new organisation to get to know, new priorities and ways of working, a new office, new colleagues – and a whole new set of tea rules! Luckily things are fairly straightforward – there’s …

Engaging lessons from sport: round 2

browningyork Communication audiences, Communication lessons, General communication, Story-telling

Anyone for tennis? Continuing the topical sport theme, this time I’m turning my attention to tennis and the Wimbledon championships. For me, Wimbledon fortnight is a fabulous example of a compelling, engaging story. There are many reasons for that and, as always, for those of us who are looking to develop these kinds of stories in organisations, there’s plenty to …

4 communication lessons from the Football World Cup

browningyork Communication audiences, Communication lessons, General communication, Inspiration

World Cup fever has well and truly set in at my house. The sticker book is almost complete, the wall chart is up and the relevant match times have been written on the calendar. There is much excitement and anticipation as we await kick-off of the first game. As usual, my thoughts are turning to the communication lessons we can …

Nuts and bolts of effective communication

browningyork Communication audiences, Communication channels, Communication measurement, General communication, Planning

A few months ago I was asked by the Institute of Internal Communications (IoIC) to write a piece for a new series they were developing of practical guides for communicators. As regular readers of this blog will know, I have a passionate belief in the power of effective planning when it comes to communicating well and so that’s what I …