Choose the right words to change the world

browningyork Browning York News, Communication lessons, General communication

Actions speak louder than words, they say. But I’m not sure that’s always true. It is an area that I have been pondering recently, since it seems that every time I switch on the news or open a newspaper, I’m faced with ever-more dispiriting stories of things that are going wrong in the world. I started wondering how – or …

3 communication lessons from the CharityComms IC group

browningyork Browning York News, Communication audiences, Communication lessons, Story-telling

Earlier this week I had the great pleasure of chairing a panel discussion at the CharityComms Special Interest Group for internal communictors. This fantastic group of people with responsibility for IC in the not-for-profit world comes together quarterly to compare notes, share experiences and learn from each other. This month our speakers came from other sectors, so that we could …

Need help with your communications in 2019?

browningyork Browning York News, Charity, General communication, Public sector, University, Voluntary sector

If so, I can help you to solve problems by communicating more effectively and motivating people to take actions. Communication is, apparently, the root of all evil – it is almost always cited in staff surveys and individual conversations at the water cooler as needing improvement. But there are always things you can do to make it better. As I …

8 great tips for conversation and listening

browningyork Browning York News, Communication lessons, Leadership communication, Organisational culture, Public sector, University, Voluntary sector

Last week I enjoyed having conversation with a room full of my fellow internal communications professionals at the Public Sector Internal Communications Conference. I came away inspired with ideas and tips to use with my clients. I liked this quote from Mandy Dryden, Head of Internal Communications at the Department of Health and Social Care, because it sums up the …

#YouMadeItHappen – my favourites

browningyork Browning York News, Charity, Collaboration, General communication, Story-telling, Voluntary sector

This week charities have been using the hashtag #YouMadeItHappen to thank their supporters and celebrate the difference they make. An email from NCVO’s Aidan Warner, sent to members to launch the imitative, said, “When we ask the public what they want to hear from charities, one thing comes through loud and clear. They want to know about the difference their …