The story of a hot-desk and other ideas

browningyork Browning York News, Communication lessons, Engagement, Inspiration, Story-telling

Earlier this week I facilitated table discussions at the CharityComms Internal Communications Special Interest Group. The topic was story-telling and we heard from a range of speakers, giving us first a framework for stories and then real-life examples from charities St John Ambulance, Mencap, World Animal Protection and Scope, who have used story-telling to engage their people. Armed with this …

Celebrating my birthday with 8 comms tips

browningyork Browning York News, Communication audiences, Communication channels, Communication lessons, Communication measurement, Training

Today is Browning York Ltd’s 8th birthday. I love working with charities and universities to solve problems through more effective communication. I’ve been doing it for more than 8 years (twice as long, in fact) but it was in March 2011 that I took things to a more formal level by setting up a company. To celebrate my ‘birthday’, I …

10 key points from the Strategic People conference

browningyork Browning York News, Charity, Engagement, Inspiration, Organisational culture, Volunteers

This was my second year at the Strategic People Conference from Agenda Consulting. This year’s theme was ‘Thoughtful leadership for a healthy culture’. Once again I came away with lots of new ideas and questions to consider in my work with my clients. Throughout the day there was ample opportunity to learn from different perspectives on engagement and organisational culture. …

Comms training for Small Charities Coalition

browningyork Browning York News, Charity, Training, Voluntary sector

Last week I ran an Effective Communication for your Charity training masterclass on behalf of Small Charities Coalition. With attendees from a range of different organisations in the room we had lots of discussion, lots of practice of communication skills and techniques and some laughs too. They may have come from different organisations with a variety of charitable purposes and …

Choose the right words to change the world

browningyork Browning York News, Communication lessons, General communication

Actions speak louder than words, they say. But I’m not sure that’s always true. It is an area that I have been pondering recently, since it seems that every time I switch on the news or open a newspaper, I’m faced with ever-more dispiriting stories of things that are going wrong in the world. I started wondering how – or …