4 steps to reducing silo-working

browningyork Charity, Communication lessons, General communication, Organisational culture, University, Voluntary sector

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …

The link between fundraising and communication

browningyork Charity, Engagement, Planning, Story-telling, Voluntary sector

Successful fundraising is about telling emotional stories that donors and potential donors connect with. That they want to be part of. And that they want to share with others. At the moment it seems that every day brings more news of charities large and small that are faced with a crisis of funding. They are having to make incredibly difficult …

Picture of an ink pen nib with the words 'The first draft is just you telling yourself the story'

Writer’s block: 5 great ways to power through

browningyork Charity, Communication lessons, General communication, Inspiration, University

Writer’s block. We all get it from time to time. Sometimes it lasts only 10 minutes. Other times it goes on for weeks. But what to do if you need to write something for your organisation? When the project timeline or newsletter deadline doesn’t allow you the luxury of writer’s block. When your colleague needs that web copy to send …

The words thank you written in colourful script

Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2021. The theme this year is ‘A time to say thanks’. Organisations will be thanking their volunteers in a variety of ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would stop. People and …

5 tips to improve email communication

browningyork Charity, Communication channels, Communication lessons, General communication, Planning, University

Email is generally held up to be the bane of business life. Especially now that so many of us have spent over a year working in different locations from our colleagues. We’ve all heard (and many of us have experienced) the horror stories of tidal waves of emails that just keep coming. But I have a confession to make… I …