The words thank you written in colourful script

Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2021. The theme this year is ‘A time to say thanks’. Organisations will be thanking their volunteers in a variety of ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would stop. People and …

5 tips to improve email communication

browningyork Charity, Communication channels, Communication lessons, General communication, Planning, University

Email is generally held up to be the bane of business life. Especially now that so many of us have spent over a year working in different locations from our colleagues. We’ve all heard (and many of us have experienced) the horror stories of tidal waves of emails that just keep coming. But I have a confession to make… I …

5 reasons my clients hire me

browningyork Browning York News, Charity, General communication, Organisational culture, University, Voluntary sector

I’ve been reflecting on the reasons that my clients have chosen to hire me over the past 10 years. They have needed a variety of services and been looking for all sorts of outcomes. The reasons they were looking for help have included: They knew something about their communication activities wasn’t working as well as it could have done or …

5 benefits of strategic, planned communication

browningyork Case-study, Charity, Communication lessons, General communication, Inspiration, University

Over the years I’ve been privileged to work with a whole host of inspiring individuals and organisations. I’ve worked alongside them to realise the benefits of a strategic, planned approach to communicating. They have been at different stages and needed different outcomes from their work with me. Together we have assessed the advantages they would see from improved communication. And …

Need help making the world kinder in 2021?

browningyork Browning York News, Charity, Communication audiences, General communication, Planning, Public sector, Strategy communication, University, Voluntary sector

If so, I can help you to solve problems by communicating more effectively and motivating people to take actions. Communication is, apparently, the root of all evil. It is almost always cited in staff surveys and individual conversations as needing improvement. But there are always things you can do to make it better. As I often say to clients, you …