Summer communications and how to handle them

browningyork Charity, Communication lessons, Engagement, Planning, University

I first published this post on my blog last August – with the summer break being an annual occurence, it feels apt to share it again now…… Summer can be a funny time for organisational communication in most workplaces. At any given time, many colleagues will be away on holiday and those who are in the office may find themselves …

How to communicate with frontline staff

browningyork Charity, Communication audiences, Communication lessons, Organisational culture, University

As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, whilst making the most of …

Hospices and CAMHS: complex communications

browningyork Charity, Communication audiences, Communication lessons, Planning, Voluntary sector

Last week I chaired a public policy event about child and adolescent mental health services (CAMHS). It was a chance for professionals involved in working with children, young people and their families to come together, hear from speakers and learn from each other. Attendees came from a range of disciplines within the field and all shared a desire to improve …

New ideas from #charitymeetup

browningyork Charity, Collaboration, General communication, Inspiration

Who inspires you? What new skill would you like to learn? If you could meet anyone, living or dead, who would it be? What legacy do you want people to remember about you? These are just some of the questions I found myself answering on a dark Thursday evening last week. Not your average winter night out, but no less …

Keeping your internal comms simple

browningyork Charity, Communication audiences, Communication lessons

I attended another great CharityComms event yesterday; this time a seminar on the changing face of internal communication, with case studies and tips on integrating internal and external comms, engaging your staff with a new organisational strategy and launching a new campaign with all your staff on board. As is often the case with events like these, there was a …