Hopes for communication in 2021

browningyork Christmas, Collaboration, General communication, Guest post, Story-telling

At this point in a ‘normal’ year I would be asking people to tell me about their favourite piece of communication from the year, to publish as a ‘best of’ blog during December. But this year I just can’t bring myself to do it! I decided instead to publish a more hopeful list. So I asked my guest bloggers and …

Why does Santa need to get his internal communications right?

browningyork Christmas, Communication lessons, General communication, Inspiration

I know that sounds like the opening line of a groan-worthy Christmas cracker joke, but it’s a serious question. I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are they volunteers, working at the North Pole because they want to make a difference to children’s lives – but whatever …

Cutting through the Christmas noise

browningyork Christmas, Communication audiences, Communication lessons, Engagement, General communication

At Christmas we often find ourselves surrounded by noise. But I’m not talking about sleigh bells or those irritating novelty decorations that sing a tune and make a racket. I mean the multiple messages that come our way. Here are just some of the things we come across at this time of year: Adverts from stores such as you-know-who, telling …