Communication is the root of all evil, right?

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in meaningful conversations with them to …

On bagels and feedback…

browningyork Communication lessons, Communication measurement, General communication

Whilst preparing my breakfast bagel this morning (served lightly toasted with honey, if you’re interested) I noticed this message on the wrapper. This brilliant example of demonstrating how the company have listened to – and acted upon – customer feedback, immediately struck me as being worthy of writing about here. Gathering feedback is an important part of any communication strategy. …

3 things communicators can learn from the great outdoors

browningyork Charity, Communication audiences, Communication lessons, Inspiration, Story-telling, University, Voluntary sector

I often choose to work outdoors, relishing the fresh air in my lungs and the feeling of space around me. Obviously, I don’t mean that I have become a landscape gardener or a tree surgeon – letting me loose with a chainsaw or strimmer would be a mistake for all concerned – but instead of sitting indoors at a desk, …

4 communication lessons for 4 decades

browningyork Charity, Communication audiences, Communication lessons, General communication, Organisational culture, Planning, University, Voluntary sector

Yesterday was a big day for me – my 40th birthday! To celebrate the occasion, I have decided to write today about 4 communication lessons I have learnt during my 4 decades. (Don’t worry, I’ve also eaten cake, drunk champagne and spent lots of time with my lovely family and friends to celebrate – it’s not all work, work, work!) …

Browning York Ltd is open for business

browningyork Charity, Communication lessons, Education, General communication, University, Voluntary sector

[getty src=”185233364?et=oUbK_02DSexPH687ST2izw&sig=llYApuUbbXiR2pKy8H9rQnhIDl0c0omrGkqJ5FX6KCA=” width=”463″ height=”370″]After a fabulous summer recharging my batteries, I’m now back in the office and raring to go. Lots of new thoughts, ideas and plans are flying around my head, ready to be honed, perfected and released. These are exciting times! The first thing on the list is to continue my work helping a leading university to engage …