Organisational and personal values

browningyork Case-study, Charity, Engagement, Organisational culture, University

Values are important to me. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are entirely my own, not something that has been dictated or developed by others. This ensures that the work I choose to do fits with my vision of …

The perils of no project communication

browningyork Communication lessons, Engagement, Inspiration, Planning

When I was researching topics for my blog, a previous client asked me to write about what happens if you have no project communication at all. This is what I regularly see happening: No-one knows what they’re doing, so they just make it up. People are confused so they do the wrong thing or cause more problems than you started …

What’s the point? Make your communications worthwhile

browningyork Communication lessons, Engagement, General communication, Inspiration, Retro post

I regularly have conversations with potential new clients who are struggling to find the time to communicate effectively. They usually have a small team with limited comms experience and they need someone to help them get their messages out effectively. Although I haven’t yet found a way to manufacture more time (that would be a neat trick!), I can work …

Cutting through the Christmas noise

browningyork Christmas, Communication audiences, Communication lessons, Engagement, General communication

At Christmas we often find ourselves surrounded by noise. But I’m not talking about sleigh bells or those irritating novelty decorations that sing a tune and make a racket. I mean the multiple messages that come our way. Here are just some of the things we come across at this time of year: Adverts from stores such as you-know-who, telling …

Guest post: Workplace communication between individuals

browningyork Communication channels, Engagement, General communication, Guest post

This month’s guest post comes from freelance communicator, Genevieve Etienne-Farrell, and looks at workplace communication from an individual’s perspective. We often overlook communication in the workplace once we have covered the basics such as who to contact, why we need to contact them, and how we can contact them. Whilst this is a somewhat basic requirement for a successful team, …