Communication with volunteers

browningyork Communication audiences, Communication lessons, Engagement, Planning, Volunteers

The literacy charity for which I am a trustee, ABC to read, was recently awarded the Investing in Volunteers quality mark. Like many organisations, we are only able to do the work we do, changing children’s lives, because of our amazing volunteers. So we were delighted to receive recognition for the support we offer them. The process to achieve the …

Communicating during December

browningyork Charity, Communication lessons, Engagement, General communication, Planning, University, Voluntary sector

With just a couple of weeks to go to the ‘big day’, many organisations are facing the twin pressures of lots to do before the end of the year and employees who in many cases already want to be winding down for Christmas. Offices are full of chocolates gifted by suppliers and the tinsel and baubles that are stored in …

How I help my clients put together communication strategies and plans

browningyork Communication audiences, Communication lessons, Engagement, General communication, Leadership communication, Planning

We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more strategic and planned in their …

Summer communications and how to handle them

browningyork Charity, Communication lessons, Engagement, Planning, University

I first published this post on my blog last August – with the summer break being an annual occurence, it feels apt to share it again now…… Summer can be a funny time for organisational communication in most workplaces. At any given time, many colleagues will be away on holiday and those who are in the office may find themselves …

Effective communicators listen to understand

browningyork Communication audiences, Engagement, General communication

One thing I have noticed coming through again and again in all the post-referendum Facebook posts, tweets and blog pieces is the sense that so many people don’t feel listened to. This has been picked up in newspaper articles and comment pieces too. It seems that many Leave voters were motivated to put their cross in the second box because …