How I help my clients put together communication strategies and plans

browningyork Communication audiences, Communication lessons, Engagement, General communication, Leadership communication, Planning

We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more strategic and planned in their …

Summer communications and how to handle them

browningyork Charity, Communication lessons, Engagement, Planning, University

I first published this post on my blog last August – with the summer break being an annual occurence, it feels apt to share it again now…… Summer can be a funny time for organisational communication in most workplaces. At any given time, many colleagues will be away on holiday and those who are in the office may find themselves …

Effective communicators listen to understand

browningyork Communication audiences, Engagement, General communication

One thing I have noticed coming through again and again in all the post-referendum Facebook posts, tweets and blog pieces is the sense that so many people don’t feel listened to. This has been picked up in newspaper articles and comment pieces too. It seems that many Leave voters were motivated to put their cross in the second box because …

Guest post: The communications lifecycle of an employee

browningyork Engagement, General communication, Guest post

Thanks to Neil Thompson from employee engagement company, WorkInConfidence, for this guest post. It is well understood that there is a need for a good channel of communications between an organisation and its employees, but have you considered what might be required both before and after any employment? At WorkInConfidence we believe that there is a real need to captivate …

Do you want the comms strategy or THE strategy?

browningyork Engagement, General communication, Planning, Strategy communication

I and many of my fellow internal communication professionals will be familiar with the situation expressed in this tweet from Internal Comms Guru that I spotted on Twitter recently. More than once in my career – both in-house and as a freelance specialist – I have asked for details of the strategy or business case for a project so that …