Retro post: how to understand culture through tea

browningyork Communication lessons, General communication, Organisational culture, Retro post

Since I work with a lot of different organisations, I get to work with many teams and in a variety of environments – the best way to understand their culture is to suss out the tea and coffee making facilities. Back in 2014 I wrote a blog about the things I’d learnt from the humble workplace cuppa…. I’ve just started …

Retro post: What’s on your to do list?

browningyork General communication, Planning, Retro post

This summer I’m going retro. I don’t mean with my choice of beach wear, but with the blog posts that I share. Each week during August I am going to re-publish something that I’ve written in a previous summer. Today I share with you something which I wrote way back in 2011 – it’s hard to believe this was so …

Guest post: How to Make Difficult Conversations Easier

browningyork Communication lessons, Engagement, General communication, Guest post

In this month’s guest post, positive psychologist, coach and trainer, Lucy Whitehall, shares some tips on improving workplace communication by making difficult conversations easier. It’s not uncommon to need to have a potentially difficult conversation in the workplace. What’s more common is the tendency to put off having these conversations; usually for fear of upsetting someone or creating more tension. …

Communicate what you love

browningyork Engagement, General communication, Inspiration, Leadership communication, Resource article, Story-telling

Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague to cast an eye over …

So you want to be an internal communicator?

browningyork Browning York News, General communication, Inspiration

I love being an internal communicator. Over the years I have attended careers events to talk to university and secondary school students to inspire others to join my profession. They have rarely even heard of the role and are interested to learn about what I do and what they need to do to get into a similar position. As the …