I often help my clients to run focus groups with their employees, volunteers and other stakeholders, which is a role I love. Being a facilitator and enabling people to articulate and present their views is really important. However, running a focus group is not always as easy as it seems and if you get it wrong, you can (inadvertently) do …
Guest post: Becoming an IC trusted adviser
With the summer holidays drawing to an end, offices and workplaces will start to fill up again and it’s time to start (re)building working relationships. This month’s guest post comes from internal comms expert, Advita Patel, who shares some tips for becoming a trusted adviser. If you’ve ever worked as an Internal Communications professional you will understand how challenging it …
Retro post: summer hols communication lessons
At this point, several weeks into the school summer hols, communication with children is not always at its best. But in 2013 – the first summer holiday I had experienced since my then-5-year-old daughter had started school – I was inspired to write this blog about the comms lessons that you can learn from interaction with children. See if you …
Communicate what you love
Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague to cast an eye over …
So you want to be an internal communicator?
I love being an internal communicator. Over the years I have attended careers events to talk to university and secondary school students to inspire others to join my profession. They have rarely even heard of the role and are interested to learn about what I do and what they need to do to get into a similar position. As the …