Lessons in communication from a head teacher

browningyork Browning York News, Communication lessons, Education, Engagement, General communication, Leadership communication

I first published this analysis of the communications I receive from my daughter’s head teacher back in May, on my LinkedIn feed. Since then she has continued to provide updates, information and reassurance to parents, under incredibly difficult circumstances. I’m featuring blogs on the topic of comms, leaders and direction during October. So as we approach the half-term break, this …

Aligning communication with overall direction

browningyork Change, Communication lessons, General communication, Leadership communication, Planning, Strategy communication

2020, as we are all painfully aware, is a year like no other. Many business strategies and plans written in January have long since been abandoned or postponed. The ongoing uncertainty of where we are headed means many organisations are re-evaluating what they can realistically achieve in the short-term and what might need to change in the medium or longer-term. …

Guest post: Communication is the real work of leadership

browningyork Communication lessons, Guest post, Leadership communication, Strategy communication

My guest this month, leadership comms manager Shalini Gupta, shares her top tips for being our leaders’ trusted partners and supporting them to communicate well. She also describes us as unofficial ‘key workers’. Wouldn’t it be easy if our leaders could just push a button and say the right thing in the right tone and at the right time? Despite …

6 tips for communicating in uncertain times

browningyork Communication lessons, General communication, Leadership communication

In these times of uncertainty, it can be tricky to know how to play it with your communications. On the one hand, you don’t want to cause worry by seeming like you don’t really know what’s going on. On the other hand, taking a firm position on something that could change again at any minute might lead you to make …

Guest post: Communication habits for life not just global pandemics

browningyork Communication lessons, Guest post, Leadership communication

This month I’m delighted to be joined by internal communication specialist, Victoria Winter, who shares her tips for the communication habits that will stand you in good stead now and long into the future. Ronan Keating, the great philosopher, once said: ‘You say it best, when you say nothing at all’. Then again, Ronan Keating has clearly never been in …