Guest post: The importance of consultation in redundancy

browningyork Charity, Guest post, Leadership communication, Planning, Voluntary sector

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the most important parts of organisational …

Guest post: The power of listening

browningyork General communication, Guest post, Leadership communication

In this month’s guest post, we learn from trainer and coach, Stephanie Smith, about the powerful, but often under-rated, communication skill of listening. One of my favourite workshop exercises uses a picture. It’s a complex image; one of those where the longer you look, the more you see. I show participants the picture for 3 seconds, remove it and ask …

Good reads on employee engagement

browningyork Engagement, Leadership communication, Organisational culture, Resource article

In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take care of our customers, (who) …

My communication resolutions for 2017

browningyork Browning York News, Communication lessons, General communication, Leadership communication, Story-telling, Training

Happy New Year! As a general rule, I don’t tend to make new year’s resolutions. Like a lot of targets, they seem to me to often be setting yourself up to fail. They’re usually full of things I think I should be stopping or doing more of and not the things that I really want to do. But this year …

How can I help you with your communications?

browningyork Browning York News, Charity, General communication, Leadership communication, Strategy communication, Training, University

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication abilities to be sure that …