8 tips for conversation at your organisation

browningyork Communication audiences, Communication lessons, Leadership communication, Organisational culture, Planning

Conversation should always have been an important part of organisational communication. But the reality for many has been that genuine 2-way communication was not always top of the priority list. Listening to the voice of others takes time. Pressures to ‘get the comms out’ and tick a box don’t always allow that time. But being busy is no longer an …

5 reasons my clients hire me

browningyork Browning York News, Charity, General communication, Organisational culture, University, Voluntary sector

I’ve been reflecting on the reasons that my clients have chosen to hire me over the past 10 years. They have needed a variety of services and been looking for all sorts of outcomes. The reasons they were looking for help have included: They knew something about their communication activities wasn’t working as well as it could have done or …

10 ways to present your stories

browningyork Communication lessons, Inspiration, Leadership communication, Organisational culture, Story-telling

Last week I had the pleasure of chatting to Hayley Wright, Comms and Engagement Lead at Stockport, Oldham, Rochdale and Trafford Citizens Advice. Inspired by an article she wrote for CharityComms about involving her colleagues in gathering stories, I wanted to learn more about how she uses stories to benefit her charity. We had a lovely conversation about great ways …

5 ways to be kind to your colleagues

browningyork General communication, Inspiration, Organisational culture, Story-telling

I believe in the power of kindness. Of doing things that make other people smile, that make them feel better. Even if that’s only for a brief while. And this year I’m making it my mission to talk more about kindness and to share stories of kindness as much as I can. Kindness in the workplace Times are hard, we …

5 tips to communicate dry subjects

browningyork Charity, Communication lessons, Organisational culture, Planning, University

Today I am blogging about something that we know we will need to communicate about in 2021 and beyond – dry subjects. Topics such as procurement, data compliance and health and safety. (I say this with love; I have worked with enough procurement teams over the years to believe that you are a truly misunderstood group.) My recent blog posing …