Retro post: how to understand culture through tea

browningyork Communication lessons, General communication, Organisational culture, Retro post

Since I work with a lot of different organisations, I get to work with many teams and in a variety of environments – the best way to understand their culture is to suss out the tea and coffee making facilities. Back in 2014 I wrote a blog about the things I’d learnt from the humble workplace cuppa…. I’ve just started …

Never assume: you know what they say……

browningyork Communication audiences, General communication, Organisational culture

…. are you making an ‘ass’ out of ‘you’ and ‘me’? Or at least out of someone you know? Apologies for starting with such directness, but sometimes we need to ask the tough questions. Of course, what I’m really asking is are you making assumptions about people around you and what they mean by the things that they say and …

Retro post: change communication

browningyork Change, General communication, Organisational culture, Retro post

I had a conversation with a client this week about how the large system project she is about to start will require considerable change communication – simply having a new system in place will not solve any of the problems the organisation is experiencing if no-one changes their behaviours. This discussion reminded me of this blog piece I wrote a …

Good reads on employee engagement

browningyork Engagement, Leadership communication, Organisational culture, Resource article

In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take care of our customers, (who) …

Guest post: 5 tips to build your employee wellbeing strategy

browningyork Communication lessons, Guest post, Inspiration, Organisational culture

Today is World Health Day and I am delighted to introduce a guest post from Lucy Whitehall, a positive psychologist and masters-level coach from Transform and Thrive. She has kindly agreed to share her top tips for keeping your employees healthy. I was privileged to attend the Mind Workplace Wellbeing Index awards last week and meet many of the nominees …