4 communication lessons for 4 decades

browningyork Charity, Communication audiences, Communication lessons, General communication, Organisational culture, Planning, University, Voluntary sector

Yesterday was a big day for me – my 40th birthday! To celebrate the occasion, I have decided to write today about 4 communication lessons I have learnt during my 4 decades. (Don’t worry, I’ve also eaten cake, drunk champagne and spent lots of time with my lovely family and friends to celebrate – it’s not all work, work, work!) …

Does having a cuppa affect engagement levels?

browningyork General communication, Organisational culture

This week I’m pondering about tea (and coffee)…. I’ve just started a new interim contract with a client that I haven’t worked for before. It means a new organisation to get to know, new priorities and ways of working, a new office, new colleagues – and a whole new set of tea rules! Luckily things are fairly straightforward – there’s …

My values are important to me

browningyork Organisational culture

I am the sort of person for whom values are important. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are now entirely my own, not something that has been dictated or developed by others in the company I work for. This …

Bringing values into focus

browningyork General communication, Organisational culture

I’m currently in the middle of helping one of my clients to run focus groups with their employees and volunteers, which is a role I love. Being a facilitator and enabling the people in the group to articulate and present their views is really important. It’s great to be working with people who understand the value of really listening to …

Sing while you work

browningyork Organisational culture

Yesterday evening I was entranced once again by the latest episode of choir master Gareth Malone’s current show, The Choir. Ostensibly about Gareth’s drive to create workplace choirs at 5 different organisations across Britain, for me the show is really about communication and engagement. From the nursery rhymes Gareth asks them to sing at audition, to the way choir members …