3 steps to spring clean your communications

browningyork Communication audiences, Communication channels, General communication, Inspiration, Planning

Spring is definitely in the air and today I have been having a spring clean of my home office. I’ve put up new lighter, brighter curtains, tidied away some clutter and put a lovely bunch of flowers on the window sill. I find that I immediately feel more energetic and creative myself, ready to meet the challenges of current and …

Nuts and bolts of effective communication

browningyork Communication audiences, Communication channels, Communication measurement, General communication, Planning

A few months ago I was asked by the Institute of Internal Communications (IoIC) to write a piece for a new series they were developing of practical guides for communicators. As regular readers of this blog will know, I have a passionate belief in the power of effective planning when it comes to communicating well and so that’s what I …

Communicating in a crisis

browningyork Communication audiences, Communication channels, General communication, Planning

“I wish they’d communicate directly with us and tell us what they’re doing,” said the volunteer in her high-vis jacket, desperately trying to co-ordinate the efforts to help the wretched residents of her village as they were flooded out of their homes. The ‘they’ in question were the Government and she was talking to the BBC, apparently the main channel …

Putting your plan into words

browningyork Planning

I recently became a trustee for a local literacy charity, ABC to read. We train volunteers to go into schools and work one to one with children who are struggling to read. Supporting them in this way builds their motivation to read and increases their confidence and life skills. It’s a genuine honour to be part of such a fabulous …

Communication is child’s play – or is it?

browningyork Planning

As the whole world (or at least a large part of it) went baby-mad last week (“welcome to the world, Prince George!”), I’ve been giving some thought to communicating with babies and children. As the mother of a 5-and-a-half-year-old daughter, a large part of my time is spent communicating with her and has been ever since she was born. So …