Why face to face communication still matters

browningyork Charity, Communication channels, General communication, Planning, Public sector, University

There are so many digital channels available today, are the benefits of face to face communication being overtaken? Have opportunities to communicate directly with others, in person, become so outdated that they are no longer relevant? This is a topic that I have often heard discussed by communication professionals in recent years. As with so many things in life, there …

Audience insight – where to get it and what to do with it

browningyork Communication audiences, Communication lessons, General communication, Public sector

Last week I attended the Public Sector Communications Conference. It was a great day, with really interesting speakers and useful conversations with my fellow delegates to develop ideas further. It was the sort of day where you go home with a spring in your step and ideas buzzing round your head! As you might expect, there were distinct themes that …