Whichever way you look at it, 2018 has been quite a year. There have been countless examples of communications, good and bad, that have influenced opinions and changed behaviours; helped people to live their lives and just plain entertained them; made them angry, made them laugh and made them cry. I asked some lovely people I know to share communications …
Communicate what you love
Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague to cast an eye over …
#WorldBookDay2018: a celebration of reading
It’s #WorldBookDay2018 today. For as long as I can remember, books and stories have been part of my life. There is a fabulous photo in the family album of me as a very young child, sitting on my gran’s lap as she read to me. Every night, my mum or dad would read a bedtime story to me and my …
10 great communications from 2017
I spend my working life helping my charity and education clients to improve their communications, solving their problems by motivating their audiences to take actions. To celebrate the end of another year where effective communication has again proved a powerful tool for many, I asked some lovely people I know to tell me which communications they have enjoyed in 2017. …
Good reads on employee engagement
In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take care of our customers, (who) …