Communicate what you love

browningyork Engagement, General communication, Inspiration, Leadership communication, Resource article, Story-telling

Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague to cast an eye over …

10 great communications from 2017

browningyork Guest post, Inspiration, Resource article

I spend my working life helping my charity and education clients to improve their communications, solving their problems by motivating their audiences to take actions. To celebrate the end of another year where effective communication has again proved a powerful tool for many, I asked some lovely people I know to tell me which communications they have enjoyed in 2017. …

Good reads on employee engagement

browningyork Engagement, Leadership communication, Organisational culture, Resource article

In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take care of our customers, (who) …