3 key stages of an internal comms audit

browningyork Charity, Communication lessons, General communication, University, Voluntary sector

Many organisations have now begun a hybrid working model. Some people are based at home, some are back in the office. Some people are working a mix of both. Effective internal communication is at the heart of employee wellbeing, motivation and understanding. As everyone gets used to these new ways of working, organisations will need to be sure their messages …

4 steps to reducing silo-working

browningyork Charity, Communication lessons, General communication, Organisational culture, University, Voluntary sector

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …

Picture of an ink pen nib with the words 'The first draft is just you telling yourself the story'

Writer’s block: 5 great ways to power through

browningyork Charity, Communication lessons, General communication, Inspiration, University

Writer’s block. We all get it from time to time. Sometimes it lasts only 10 minutes. Other times it goes on for weeks. But what to do if you need to write something for your organisation? When the project timeline or newsletter deadline doesn’t allow you the luxury of writer’s block. When your colleague needs that web copy to send …

5 tips to improve email communication

browningyork Charity, Communication channels, Communication lessons, General communication, Planning, University

Email is generally held up to be the bane of business life. Especially now that so many of us have spent over a year working in different locations from our colleagues. We’ve all heard (and many of us have experienced) the horror stories of tidal waves of emails that just keep coming. But I have a confession to make… I …

5 reasons my clients hire me

browningyork Browning York News, Charity, General communication, Organisational culture, University, Voluntary sector

I’ve been reflecting on the reasons that my clients have chosen to hire me over the past 10 years. They have needed a variety of services and been looking for all sorts of outcomes. The reasons they were looking for help have included: They knew something about their communication activities wasn’t working as well as it could have done or …