5 reasons my clients hire me

browningyork Browning York News, Charity, General communication, Organisational culture, University, Voluntary sector

I’ve been reflecting on the reasons that my clients have chosen to hire me over the past 10 years. They have needed a variety of services and been looking for all sorts of outcomes. The reasons they were looking for help have included: They knew something about their communication activities wasn’t working as well as it could have done or …

Tips to articulate your kindness stories

browningyork Communication audiences, Communication lessons, Kindness, Voluntary sector

At a time when charities are #NeverMoreNeeded, expressing the impact you have in the world is more important than ever. As a sector we need to show how we remain relevant in a rapidly-changing world. Your organisation is making the world kinder: how you express that will depend on your audiences. You need to identify how you make the world …

Need help making the world kinder in 2021?

browningyork Browning York News, Charity, Communication audiences, General communication, Planning, Public sector, Strategy communication, University, Voluntary sector

If so, I can help you to solve problems by communicating more effectively and motivating people to take actions. Communication is, apparently, the root of all evil. It is almost always cited in staff surveys and individual conversations as needing improvement. But there are always things you can do to make it better. As I often say to clients, you …

3 tips to find your outcomes

browningyork Charity, Communication lessons, Communication measurement, General communication, Voluntary sector

Although it doesn’t always feel like it, we have come a long way in the communications world this year. Looking at outcomes rather than outputs is a good way to help yourself recognise what you have achieved. What’s the difference? Of course, outputs and outcomes sound very similar. So what does each term mean? How do they differ from each …

Comms checklist for trustees

browningyork Charity, Collaboration, Communication lessons, General communication, Leadership communication, Strategy communication, Voluntary sector

Trustees’ Week 2020 takes place 2-6 November. Apparently there are 700,000 volunteer trustees in England and Wales, so I am part of a very large group! As trustees we have a lot of different things to keep an eye on. This is particularly true during difficult times, for our own organisations, for our sector and, most importantly, for the very …