How to communicate with frontline staff

browningyork Charity, Communication audiences, Communication lessons, Organisational culture, University

As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, whilst making the most of …

Top tip for communication this year

browningyork Communication lessons, General communication, Uncategorised, University, Voluntary sector

Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication approach in your organisation, I’m …

An internal comms plan for Santa

browningyork Christmas, Communication audiences, Communication lessons

I liked this post from last December so much, I decided to share it again this year! I hope you enjoy reading it as much as I enjoyed writing it….. Santa’s Internal Comms Plan I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are they volunteers, working at the …

It’s good to talk

browningyork Communication lessons, General communication

Last month I went on a day trip to London with my Dad. Now approaching his 70th birthday he wanted to revisit his old haunts from the late 60s when he lived and worked there. We had a great day with lots of reminiscing and memories. Inevitably after more than 40 years, some things had changed and some places weren’t …

3 things I love about my job

browningyork Charity, Communication lessons, Education, Inspiration, University

As a freelance communication specialist, I’m lucky enough to work with fascinating teams and for amazing organisations. Although all my work shares a communications theme, there is plenty of variety in the detail of my projects that is enjoyable and rewarding. Recently I’ve been reflecting on some of the most enjoyable, fun and proud moments I get to be involved …