How can I help you with your communications?

browningyork General communication, Planning

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication abilities to be sure that …

Communication is the root of all evil, right?

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in meaningful conversations with them to …

Does having a cuppa affect engagement levels?

browningyork General communication, Organisational culture

This week I’m pondering about tea (and coffee)…. I’ve just started a new interim contract with a client that I haven’t worked for before. It means a new organisation to get to know, new priorities and ways of working, a new office, new colleagues – and a whole new set of tea rules! Luckily things are fairly straightforward – there’s …

My values are important to me

browningyork Organisational culture

I am the sort of person for whom values are important. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are now entirely my own, not something that has been dictated or developed by others in the company I work for. This …