The importance of links

browningyork Communication lessons, General communication, Organisational culture

Earlier today I was in my local supermarket, trying to decide which of the 3 fantastic charities I should give my green token to, when I suddenly remembered a recent conversation with a friend who was looking for an organisation to support her through a difficult emotional time. One of the charities I was reading about offers help in that …

Communication is the root of all evil, right?

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in meaningful conversations with them to …

Does having a cuppa affect engagement levels?

browningyork General communication, Organisational culture

This week I’m pondering about tea (and coffee)…. I’ve just started a new interim contract with a client that I haven’t worked for before. It means a new organisation to get to know, new priorities and ways of working, a new office, new colleagues – and a whole new set of tea rules! Luckily things are fairly straightforward – there’s …

My values are important to me

browningyork Organisational culture

I am the sort of person for whom values are important. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are now entirely my own, not something that has been dictated or developed by others in the company I work for. This …