Identifying how to take internal communication forward

browningyork Case-study, Change, Communication audiences, Inspiration, Organisational culture

Last summer a not-for-profit organisation approached me for help in identifying how to take their internal communication activity forward during a period of change. A campaigning organisation that had grown rapidly in a short space of time, they had never had time to review the way they were communicating with each other, but they knew something wasn’t right. Methods and …

How can I help you with your communications?

browningyork Browning York News, Charity, General communication, Leadership communication, Strategy communication, Training, University

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication abilities to be sure that …

Summer communications and how to handle them

browningyork Charity, Communication lessons, Engagement, Planning, University

I first published this post on my blog last August – with the summer break being an annual occurence, it feels apt to share it again now…… Summer can be a funny time for organisational communication in most workplaces. At any given time, many colleagues will be away on holiday and those who are in the office may find themselves …

Effective communicators listen to understand

browningyork Communication audiences, Engagement, General communication

One thing I have noticed coming through again and again in all the post-referendum Facebook posts, tweets and blog pieces is the sense that so many people don’t feel listened to. This has been picked up in newspaper articles and comment pieces too. It seems that many Leave voters were motivated to put their cross in the second box because …

Guest post: The communications lifecycle of an employee

browningyork Engagement, General communication, Guest post

Thanks to Neil Thompson from employee engagement company, WorkInConfidence, for this guest post. It is well understood that there is a need for a good channel of communications between an organisation and its employees, but have you considered what might be required both before and after any employment? At WorkInConfidence we believe that there is a real need to captivate …