Communication is the root of all evil, right?

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in meaningful conversations with them to …

Employee engagement

browningyork Charity, Engagement, General communication

Yesterday I attended the CharityComms Internal Communications group: a great chance to meet with other IC professionals in the not-for-profit sector, share ideas and talk about the things that we do that make a difference. With over 30 people in the room, it was encouraging to see how many charities are now taking communicating with their employees (and volunteers) seriously …

Bringing values into focus

browningyork General communication, Organisational culture

I’m currently in the middle of helping one of my clients to run focus groups with their employees and volunteers, which is a role I love. Being a facilitator and enabling the people in the group to articulate and present their views is really important. It’s great to be working with people who understand the value of really listening to …