4 communication lessons from the Football World Cup

browningyork Communication audiences, Communication lessons, General communication, Inspiration

World Cup fever has well and truly set in at my house. The sticker book is almost complete, the wall chart is up and the relevant match times have been written on the calendar. There is much excitement and anticipation as we await kick-off of the first game. As usual, my thoughts are turning to the communication lessons we can …

Use your voice

browningyork General communication, Inspiration, Voluntary sector

I attended a really inspiring meeting of my local voluntary sector forum this morning. We were talking about coproduction, the term for involving service users and their experiences in the design and commissioning of the services they need and want. This isn’t in itself a particularly new concept, but in these difficult financial times, when every penny has to be …

Time to get social?

browningyork Communication channels

Like many internal communications professionals, I am on a mission to get the people I work with to put some thought and planning into their communications. It drives me mad when someone comes to me and says ‘I need an e-newsletter’ but they have no idea what they’re trying to achieve or who will read it! Anyone I work with …

Time for a review?

browningyork Uncategorized

With my daughter starting ‘big school’ and a main client in the HE sector, I’m acutely aware that we are now at the start of a new academic year. And amongst the excitement of new pencil cases, new uniforms and moving away from Mum and Dad (that’s the students, not my 4-year-old), a time of new beginnings gives communicators a …

What’s your story?

browningyork Uncategorized

Once upon a time, in a land not far away, there was a woman who believed passionately in the power of internal communication. She wanted to make a difference to the world we live in and so she worked with charities and not-for-profits to help them change the world for the better. By communicating effectively with each other, each member …