Do you need a communication or do you need to communicate?

browningyork Communication audiences, Communication channels, Communication lessons, Engagement, General communication, Planning

“I need a communication!” If I had a pound for every time I’ve heard that phrase during my career, the Sarah Browning Charitable Foundation would be up and running as a generous benefactor to many great causes. It’s always an interesting place to start a conversation because it gives me the opportunity to ask questions and find out what my …

The importance of links

browningyork Communication lessons, General communication, Organisational culture

Earlier today I was in my local supermarket, trying to decide which of the 3 fantastic charities I should give my green token to, when I suddenly remembered a recent conversation with a friend who was looking for an organisation to support her through a difficult emotional time. One of the charities I was reading about offers help in that …

How do you throw a ball?

browningyork Communication audiences, Communication channels, Communication lessons, General communication

Several times in the last few weeks, I have had cause to explain my playing catch analogy for effective communication. Every time I talk about it, I see people around the room nodding their heads and hear the scribbling of pencils as they make notes to remind themselves. It is such a cornerstone of my beliefs about communication that I …

Communication is the root of all evil, right?

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in meaningful conversations with them to …

Employee engagement

browningyork Charity, Engagement, General communication

Yesterday I attended the CharityComms Internal Communications group: a great chance to meet with other IC professionals in the not-for-profit sector, share ideas and talk about the things that we do that make a difference. With over 30 people in the room, it was encouraging to see how many charities are now taking communicating with their employees (and volunteers) seriously …