What’s next?

browningyork Education, General communication, Inspiration, University

This week my thoughts are turning to graduation and careers. With universities up and down the country erecting marquees, polishing the champagne flutes and preparing to celebrate the achievements of their students, there is an air of excitement and pride that adds a buzz to the whole university community. At the same time, for many individuals donning their gowns and …

Do you need a communication or do you need to communicate?

browningyork Communication audiences, Communication channels, Communication lessons, Engagement, General communication, Planning

“I need a communication!” If I had a pound for every time I’ve heard that phrase during my career, the Sarah Browning Charitable Foundation would be up and running as a generous benefactor to many great causes. It’s always an interesting place to start a conversation because it gives me the opportunity to ask questions and find out what my …

Raisin shout? The song lyric that never was

browningyork Communication audiences, Communication lessons, General communication, Uncategorized

My 7-year-old daughter has been a member of her school choir for almost 2 years. Every Thursday lunchtime, she rushes through her lasagne in the lunch hall, has a quick dash round the playground and then trots along to the music classroom. There she giggles with her friends and belts out a few tunes (all the right notes, not necessarily …

On bagels and feedback…

browningyork Communication lessons, Communication measurement, General communication

Whilst preparing my breakfast bagel this morning (served lightly toasted with honey, if you’re interested) I noticed this message on the wrapper. This brilliant example of demonstrating how the company have listened to – and acted upon – customer feedback, immediately struck me as being worthy of writing about here. Gathering feedback is an important part of any communication strategy. …

3 things communicators can learn from the great outdoors

browningyork Charity, Communication audiences, Communication lessons, Inspiration, Story-telling, University, Voluntary sector

I often choose to work outdoors, relishing the fresh air in my lungs and the feeling of space around me. Obviously, I don’t mean that I have become a landscape gardener or a tree surgeon – letting me loose with a chainsaw or strimmer would be a mistake for all concerned – but instead of sitting indoors at a desk, …