Writing an effective Christmas shopping list

browningyork Christmas, Communication lessons, Planning

I’m rather a traditionalist when it comes to Christmas shopping. I may pick up a small thing or two in October, but I like to wait until December before I get started in earnest. So now the festive month is upon us I need to get serious and work out what I am going to buy for my friends and …

Have you got a communication plan for the unexpected?

browningyork Communication lessons, General communication, Planning

Many households in the area where I live have today been affected by a lack of water – apparently it was something to do with a problem at the local reservoir and it has given the water company a chance to demonstrate their abilities with customer communications. As it happens, my house isn’t one of the ones that has been …

Presenting with confidence – where to start

browningyork Communication channels, Communication lessons, General communication

So far this year I have presented to groups large and small about how to communicate effectively with their target audiences. These sessions have ranged from a large presentation to 70 people at a sector conference to smaller, targeted workshops for teams of 15 people and an information session for 15-17-year-olds on a citizenship scheme. I really enjoy presenting and …

Are you planning for your summer communications?

browningyork Browning York News, Communication lessons, General communication, Retro post

My original beginning for this blog piece was going to be something along the lines of ‘it’s summer, isn’t it lovely when the sun shines, let’s think about effective communication over the summer’. Then 2 nights ago we had an extremely heavy rain and thunder storm where I live – the garage flooded, the porch roof sprung a leak, water …

Communicating through web pages

browningyork Communication channels, Communication lessons, General communication, Planning

I have just finished writing website text for a client who is setting up a new business and I am also in the process of writing internal web pages for a professional services department at another client. The sites are very different in terms of their ultimate objective and the audience groups they are reaching out to, so the tone, …