The importance of getting it right when you write

browningyork Charity, Communication lessons, General communication, University

Over the last few years I have attended a number of careers events to talk about my profession and raise awareness of internal communication as a future career choice. I love what I do and am keen to share that enthusiasm, particularly with university and school students who may not have encountered it before. The two most common questions I …

Summer communications and how to handle them

browningyork Charity, Communication lessons, Engagement, Planning, University

I first published this post on my blog last August – with the summer break being an annual occurence, it feels apt to share it again now…… Summer can be a funny time for organisational communication in most workplaces. At any given time, many colleagues will be away on holiday and those who are in the office may find themselves …

How much does internal communication cost?

browningyork General communication, Planning, Strategy communication, University

To be honest, there are no hard and fast rules about what it will cost. You might as well ask how long is a piece of string. But it is useful to think about what to include for internal communication when you are putting your comms budget together. A recent CharityComms report found that communication budgets are increasing, but at …

How to communicate with frontline staff

browningyork Charity, Communication audiences, Communication lessons, Organisational culture, University

As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, whilst making the most of …

Top tip for communication this year

browningyork Communication lessons, General communication, Uncategorized, University, Voluntary sector

Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication approach in your organisation, I’m …