Guest post: Building a communication strategy

browningyork Case-study, Communication lessons, General communication, Guest post, Planning

This month I’m really pleased to be able to share with you a guest blog from Jesse Appiah, a business support intern for Holy Brook Associates (HBA), a bookkeeping, financial services and business support company. He has written this post detailing his experience of using the Browning York communication strategy template. To be honest, before my current internship I was …

How to frame messages that work

browningyork Communication lessons, General communication, Inspiration, Voluntary sector

Sometimes it seems as though messages are the part of communication that gets forgotten. There is often much focus on format – whether to use video or text, how to make an Insta-ready image, the best time of day to send the e-newsletter etc. But I rarely hear as much deliberation about the actual messages. And yet, the actions people …

4 steps to reducing silo-working

browningyork Charity, Communication lessons, General communication, Organisational culture, University, Voluntary sector

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …

Guest post: Join up internally – one team, one mission

browningyork General communication, Guest post, Organisational culture, Voluntary sector

This month I am delighted to welcome Adeela Warley, CEO of CharityComms, as my guest blogger. She shares her thoughts on charities that are responding to the global pandemic by communicating and collaborating internally in new ways. This joined up approach helps them work together as one team. From reaction to reflection We’ve all dealt with the Covid-19 lockdown in …

Take time to understand your colleagues

browningyork Collaboration, Communication lessons, Engagement, Organisational culture

If you are making assumptions about your colleagues’ meanings and motivations, either consciously or not, chances are that the communication between you is not working very well. And while this isn’t great in any situation, it can be particularly problematic during a global pandemic (or any other time of pressure and uncertainty). Listen up A lot of the work that …