5 tips to improve email communication

browningyork Charity, Communication channels, Communication lessons, General communication, Planning, University

Email is generally held up to be the bane of business life. Especially now that so many of us have spent over a year working in different locations from our colleagues. We’ve all heard (and many of us have experienced) the horror stories of tidal waves of emails that just keep coming. But I have a confession to make… I …

8 tips for conversation at your organisation

browningyork Communication audiences, Communication lessons, Leadership communication, Organisational culture, Planning

Conversation should always have been an important part of organisational communication. But the reality for many has been that genuine 2-way communication was not always top of the priority list. Listening to the voice of others takes time. Pressures to ‘get the comms out’ and tick a box don’t always allow that time. But being busy is no longer an …

Celebrating my birthday with 10 comms tips

browningyork Browning York News, Communication audiences, Communication channels, Communication lessons, Communication measurement, Training

I love working with organisations that are making the world a kinder place. I’ve been doing it for more than 10 years but it was in March 2011 that I took things to a more formal level by setting up a company. To end my month of ‘birthday’ celebrations, here are my top 10 communication tips. First tip is to …

5 reasons my clients hire me

browningyork Browning York News, Charity, General communication, Organisational culture, University, Voluntary sector

I’ve been reflecting on the reasons that my clients have chosen to hire me over the past 10 years. They have needed a variety of services and been looking for all sorts of outcomes. The reasons they were looking for help have included: They knew something about their communication activities wasn’t working as well as it could have done or …

5 benefits of strategic, planned communication

browningyork Case-study, Charity, Communication lessons, General communication, Inspiration, University

Over the years I’ve been privileged to work with a whole host of inspiring individuals and organisations. I’ve worked alongside them to realise the benefits of a strategic, planned approach to communicating. They have been at different stages and needed different outcomes from their work with me. Together we have assessed the advantages they would see from improved communication. And …