One size does not fit all
The audiences within your organisation will have different experiences and perspectives – you need to tailor your communications to meet a range of needs.
Communication audiences
Kind Communication – more than just talk
There are things we can all do to adapt our communication to include everyone
How relevant are your communications?
If your communication doesn’t seem relevant to them, your audience won’t engage with it.
An exercise in audience understanding
You can train yourself to improve your understanding of your audiences so that your communication is more effective.
A kindness interview with the Mayor of Reading
I recently had the opportunity to talk to my friend and colleague, Rachel Eden, about kindness in public service. Rachel has been an elected member of Reading Borough Council since 2010, has stood as a parliamentary candidate in 2 General Elections and is the current Mayor of Reading. She also runs her own finance and … Read more
What to include in a communication toolkit
A communication toolkit can be really useful for people who aren’t trained communicators or when you need consistency
3 lessons on audience understanding
A blog piece detailing the lessons charities can learn about using understanding of their audiences to improve communication.
How do you throw a ball?
Effective communication is not child’s play. It takes time and effort to make it work. But you can take inspiration from a simple playground game.