One size does not fit all
The audiences within your organisation will have different experiences and perspectives – you need to tailor your communications to meet a range of needs.
The audiences within your organisation will have different experiences and perspectives – you need to tailor your communications to meet a range of needs.
There are things we can all do to adapt our communication to include everyone
If your communication doesn’t seem relevant to them, your audience won’t engage with it.
You can train yourself to improve your understanding of your audiences so that your communication is more effective.
I recently had the opportunity to talk to my friend and colleague, Rachel Eden, about kindness in public service. Rachel has been an elected member of Reading Borough Council since 2010, has stood as a parliamentary candidate in 2 General Elections and is the current Mayor of Reading. She also runs her own finance and … Read more
A communication toolkit can be really useful for people who aren’t trained communicators or when you need consistency
A blog piece detailing the lessons charities can learn about using understanding of their audiences to improve communication.
Effective communication is not child’s play. It takes time and effort to make it work. But you can take inspiration from a simple playground game.