I’m delighted to welcome charity leadership and change specialist, Caroline Doran, as my first guest of 2020. It is a cliche but true that the only thing we can be certain of these days is change. Here, Caroline talks about how getting communication right at times of change can be hugely empowering for all concerned. Hands up who’s been through …
4 ways to contribute to comms when you’re not in the comms team
Every single person at an organisation has a role to play when it comes to communication. You don’t have to be in the comms team to make a difference. Here are some steps you can take. Be proactive in keeping yourself informed In most organisations there will be a number of ways to find out what is going on. These …
3 steps to encourage connections
This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …
Great communications from 2019
Once again I decided to finish the year on my blog by asking some lovely people about the communications that meant something to them during the last 12 months. Unsurprisingly, perhaps, there is a political feel to several of the choices. There are also representations of how we can all do something for others and develop ourselves to do better. …
You’ve written your #comms strategy, now what?
This year for me has been (almost) all about communication strategies. Clients ranging from a national disability charity to a local healthcare organisation and a university procurement team have asked me to draw up a more strategic approach for them. Whatever their size and whatever their mission, their aim has been to reach more audiences more effectively with their messages. …