This week I submitted the final internal comms audit report to one of my charity clients. They had approached me earlier in the year, knowing that internal communication wasn’t working for them, but not sure exactly what the problems were. Or how to solve them. Following my research and analysis, they now have a clearer picture of what is going …
5 great ways to improve case-study gathering
During a session on engaging content at a recent conference, the speaker talked about how to gather a case-study. Whatever your organisation does, you will have great stories of the work you do and the difference you make: used well, these will have a powerful effect on your intended audiences. But before you can start using those stories to achieve …
Guest post: 3 tools to improve communication in your organisation
My guest this month, coach for the self-employed Emma Cossey, shares her favourite communication tools for improving communication between colleagues – if your diary is over-run with unproductive meetings, this is the post for you. “Meetings should be like salt – a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a …
10 tips from the public sector comms conference
Yesterday I attended the public sector comms conference and came away with my head buzzing with ideas. It was a packed agenda, with speakers from a whole range of organisations, and sessions covering a variety of topics. A key theme was using effective communication to support behaviour change and here are some takeaways from the day. 1. Give people easy …
Too small for internal communication?
I have often heard it said that small organisations do not need to think about internal communication. I disagree. Whilst it may be true that smaller organisations have different internal comms needs and challenges to larger ones, as soon as you have more than one person in a room you will require some level of communication with each other. It’s …