Guest post: How to Make Difficult Conversations Easier

browningyork Communication lessons, Engagement, General communication, Guest post

In this month’s guest post, positive psychologist, coach and trainer, Lucy Whitehall, shares some tips on improving workplace communication by making difficult conversations easier. It’s not uncommon to need to have a potentially difficult conversation in the workplace. What’s more common is the tendency to put off having these conversations; usually for fear of upsetting someone or creating more tension. …

Guest post: The importance of consultation in redundancy

browningyork Charity, Guest post, Leadership communication, Planning, Voluntary sector

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the most important parts of organisational …

Guest post: The power of listening

browningyork General communication, Guest post, Leadership communication

In this month’s guest post, we learn from trainer and coach, Stephanie Smith, about the powerful, but often under-rated, communication skill of listening. One of my favourite workshop exercises uses a picture. It’s a complex image; one of those where the longer you look, the more you see. I show participants the picture for 3 seconds, remove it and ask …

Guest post: How to improve communication with SEO

browningyork Communication lessons, Engagement, Guest post

In this month’s guest post, we learn from digital marketer Emily Weston about how to use SEO to communicate more effectively about your organisation. How to optimise your website for Google when you know nothing about SEO Search engine optimisation (SEO) is not as complicated as big digital marketing agencies like you to believe. It’s simply: things you can do …

Guest post: The PAC communication model

browningyork Communication lessons, General communication, Guest post

This month’s guest post is all about a model that you can use to identify your own and your colleagues’ communication styles. Thanks to Phil Gowler, from Woodley NLP, for explaining what it is and how to use it. Of all the pitfalls and problems there are in the workplace, and at home for that matter, communication tends to be …