Guest post: The power of listening

browningyork General communication, Guest post, Leadership communication

In this month’s guest post, we learn from trainer and coach, Stephanie Smith, about the powerful, but often under-rated, communication skill of listening. One of my favourite workshop exercises uses a picture. It’s a complex image; one of those where the longer you look, the more you see. I show participants the picture for 3 seconds, remove it and ask …

Guest post: How to improve communication with SEO

browningyork Communication lessons, Engagement, Guest post

In this month’s guest post, we learn from digital marketer Emily Weston about how to use SEO to communicate more effectively about your organisation. How to optimise your website for Google when you know nothing about SEO Search engine optimisation (SEO) is not as complicated as big digital marketing agencies like you to believe. It’s simply: things you can do …

Guest post: The PAC communication model

browningyork Communication lessons, General communication, Guest post

This month’s guest post is all about a model that you can use to identify your own and your colleagues’ communication styles. Thanks to Phil Gowler, from Woodley NLP, for explaining what it is and how to use it. Of all the pitfalls and problems there are in the workplace, and at home for that matter, communication tends to be …

10 great communications from 2017

browningyork Guest post, Inspiration, Resource article

I spend my working life helping my charity and education clients to improve their communications, solving their problems by motivating their audiences to take actions. To celebrate the end of another year where effective communication has again proved a powerful tool for many, I asked some lovely people I know to tell me which communications they have enjoyed in 2017. …

Catching the ball in the procurement world

browningyork Browning York News, Communication audiences, Communication lessons, Engagement, Guest post, University

Last month I ran a session at the LUPC-SUPC conference in London – this is a specialist conference for University procurement professionals. The full agenda for the day covered a vast range of topics including supply chain, modern slavery, economic trends and the position of the Higher Education sector. My break out session was towards the end of the day …