Guest post: 3 tools to improve communication in your organisation

browningyork Communication channels, Communication lessons, Guest post

My guest this month, coach for the self-employed Emma Cossey, shares her favourite communication tools for improving communication between colleagues – if your diary is over-run with unproductive meetings, this is the post for you. “Meetings should be like salt – a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a …

Too small for internal communication?

browningyork Communication audiences, Communication channels, Communication lessons, General communication

I have often heard it said that small organisations do not need to think about internal communication. I disagree. Whilst it may be true that smaller organisations have different internal comms needs and challenges to larger ones, as soon as you have more than one person in a room you will require some level of communication with each other. It’s …

10 tips for your internal comms strategy

browningyork Charity, Communication audiences, Communication channels, Communication lessons, Communication measurement

If you’re currently working on your internal communications strategy, you’re not alone. I’m working with two charities at the moment to help them develop theirs and strategies were the topic for yesterday’s CharityComms special interest group for internal communicatiors. It’s great to know that so many organisations are recognising the strategic importance of effective internal comms – or at least …

How many emails have you received today?

browningyork Communication channels, Communication lessons, Engagement, General communication

Emails are generally held up to be the bane of business life. In fact, whilst planning this piece, I asked some fellow freelancers about the communication problems their clients faced and over-reliance on email took the top slot. I don’t personally feel that email is inherently evil in itself. I completely agree that it causes many problems in organisations, but …

Why face to face communication still matters

browningyork Charity, Communication channels, General communication, Planning, Public sector, University

There are so many digital channels available today, are the benefits of face to face communication being overtaken? Have opportunities to communicate directly with others, in person, become so outdated that they are no longer relevant? This is a topic that I have often heard discussed by communication professionals in recent years. As with so many things in life, there …