10 tips for your internal comms strategy

browningyork Charity, Communication audiences, Communication channels, Communication lessons, Communication measurement

If you’re currently working on your internal communications strategy, you’re not alone. I’m working with two charities at the moment to help them develop theirs and strategies were the topic for yesterday’s CharityComms special interest group for internal communicatiors. It’s great to know that so many organisations are recognising the strategic importance of effective internal comms – or at least …

How many emails have you received today?

browningyork Communication channels, Communication lessons, Engagement, General communication

Emails are generally held up to be the bane of business life. In fact, whilst planning this piece, I asked some fellow freelancers about the communication problems their clients faced and over-reliance on email took the top slot. I don’t personally feel that email is inherently evil in itself. I completely agree that it causes many problems in organisations, but …

Why face to face communication still matters

browningyork Charity, Communication channels, General communication, Planning, Public sector, University

There are so many digital channels available today, are the benefits of face to face communication being overtaken? Have opportunities to communicate directly with others, in person, become so outdated that they are no longer relevant? This is a topic that I have often heard discussed by communication professionals in recent years. As with so many things in life, there …

Presenting with confidence – where to start

browningyork Communication channels, Communication lessons, General communication

So far this year I have presented to groups large and small about how to communicate effectively with their target audiences. These sessions have ranged from a large presentation to 70 people at a sector conference to smaller, targeted workshops for teams of 15 people and an information session for 15-17-year-olds on a citizenship scheme. I really enjoy presenting and …

Communicating through web pages

browningyork Communication channels, Communication lessons, General communication, Planning

I have just finished writing website text for a client who is setting up a new business and I am also in the process of writing internal web pages for a professional services department at another client. The sites are very different in terms of their ultimate objective and the audience groups they are reaching out to, so the tone, …