10 quick and practical tips for communication that works

browningyork Communication channels, Communication lessons, General communication, Inspiration, Resource article

For this week’s blog I asked on my Twitter and LinkedIn pages for practical tips for communicators in a hurry. The results cover a wide range of areas, from planning and strategy to intranet and message suggestions. I particularly like the ideas in relation to sign-off, an area that can easily slow us down as communicators! 1. Be clear and …

3 point plan for selecting the best channels

browningyork Communication channels, Communication lessons, Organisational culture, Planning

I regularly discuss selecting the best communication channels with my clients. They may have been using the same methods for many years, not really knowing why, or they may not be sure what to use for the best, so they try lots of different things. In the last 6 months, many organisations have introduced new channels as a result of …

20 questions to sort the basics for your internal comms

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

Internal communicators have a big role to play as our organisations start to find a way forward. We’ll be looking at a whole range of situations and emotions. For some employees, returning to some form of in-person contact will be a joy. For others, there will be fear and uncertainty about what the ‘new normal’ will look and how it …

4 ways to contribute to comms when you’re not in the comms team

browningyork Communication channels, Communication lessons, General communication, Organisational culture

Every single person at an organisation has a role to play when it comes to communication. You don’t have to be in the comms team to make a difference. Here are some steps you can take. Be proactive in keeping yourself informed In most organisations there will be a number of ways to find out what is going on. These …

3 steps to encourage connections

browningyork Communication channels, Communication lessons, Organisational culture

This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …