Celebrating my birthday with 8 comms tips

browningyork Browning York News, Communication audiences, Communication channels, Communication lessons, Communication measurement, Training

Today is Browning York Ltd’s 8th birthday. I love working with charities and universities to solve problems through more effective communication. I’ve been doing it for more than 8 years (twice as long, in fact) but it was in March 2011 that I took things to a more formal level by setting up a company. To celebrate my ‘birthday’, I …

Are you getting communication right?

browningyork Charity, Communication audiences, Communication channels, General communication, Organisational culture, Planning, University, Voluntary sector

“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …

Guest post: Workplace communication between individuals

browningyork Communication channels, Engagement, General communication, Guest post

This month’s guest post comes from freelance communicator, Genevieve Etienne-Farrell, and looks at workplace communication from an individual’s perspective. We often overlook communication in the workplace once we have covered the basics such as who to contact, why we need to contact them, and how we can contact them. Whilst this is a somewhat basic requirement for a successful team, …

7 tips for fantastic focus groups

browningyork Communication channels, Communication lessons, General communication, Inspiration

I often help my clients to run focus groups with their employees, volunteers and other stakeholders, which is a role I love. Being a facilitator and enabling people to articulate and present their views is really important. However, running a focus group is not always as easy as it seems and if you get it wrong, you can (inadvertently) do …

Guest post: 3 tools to improve communication in your organisation

browningyork Communication channels, Communication lessons, Guest post

My guest this month, coach for the self-employed Emma Cossey, shares her favourite communication tools for improving communication between colleagues – if your diary is over-run with unproductive meetings, this is the post for you. “Meetings should be like salt – a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a …