4 ways to contribute to comms when you’re not in the comms team

browningyork Communication channels, Communication lessons, General communication, Organisational culture

Every single person at an organisation has a role to play when it comes to communication. You don’t have to be in the comms team to make a difference. Here are some steps you can take. Be proactive in keeping yourself informed In most organisations there will be a number of ways to find out what is going on. These …

3 steps to encourage connections

browningyork Communication channels, Communication lessons, Organisational culture

This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …

Do you have a communication culture?

browningyork Communication channels, Communication lessons, General communication, Organisational culture

Being an independent communications specialist with my own limited company, I wear many hats, often several at the same time. I am employer, employee, communications expert, finance director, accounts clerk, marketing team, social media manager, facilities manager, business developer, tea maker… the list goes on! Personally, I enjoy the variety (most of the time) and love how much I am …

3 point plan for selecting the best channels

browningyork Communication channels, Communication lessons, Organisational culture, Planning

I regularly discuss selecting the best communication channels with my clients. They may have been using the same methods for many years, not really knowing why, or they may not be sure what to use for the best, so they try lots of different things. To ensure that you are using the best methods of communication to reach your intended …

Communicating through web pages

browningyork Communication channels, Communication lessons, General communication, Planning

A while back I wrote website text for a client who was setting up a new business. At the same time, I was also writing internal web pages for a professional services department at another client. The sites were very different in terms of their ultimate objective and audience groups, so the tone, feel and content was different. But the …