3 key stages of an internal comms audit

browningyork Browning York News, Case-study, Charity, Communication lessons, General communication, Voluntary sector

This week I submitted the final internal comms audit report to one of my charity clients. They had approached me earlier in the year, knowing that internal communication wasn’t working for them, but not sure exactly what the problems were. Or how to solve them. Following my research and analysis, they now have a clearer picture of what is going …

Too small for internal communication?

browningyork Communication audiences, Communication channels, Communication lessons, General communication

I have often heard it said that small organisations do not need to think about internal communication. I disagree. Whilst it may be true that smaller organisations have different internal comms needs and challenges to larger ones, as soon as you have more than one person in a room you will require some level of communication with each other. It’s …

Guest post: Becoming an IC trusted adviser

browningyork Collaboration, Communication lessons, General communication, Guest post, Inspiration

With the summer holidays drawing to an end, offices and workplaces will start to fill up again and it’s time to start (re)building working relationships. This month’s guest post comes from internal comms expert, Advita Patel, who shares some tips for becoming a trusted adviser. If you’ve ever worked as an Internal Communications professional you will understand how challenging it …

Guest post: How to make difficult conversations easier

browningyork Communication lessons, Engagement, General communication, Guest post

In this month’s guest post, positive psychologist, coach and trainer, Lucy Whitehall, shares some tips on improving workplace communication by making difficult conversations easier. It’s not uncommon to need to have a potentially difficult conversation in the workplace. What’s more common is the tendency to put off having these conversations; usually for fear of upsetting someone or creating more tension. …

Guest post: The importance of consultation in redundancy

browningyork Charity, Guest post, Leadership communication, Planning, Voluntary sector

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the most important parts of organisational …