Who needs internal comms?

browningyork Charity, General communication, University, Voluntary sector

I love my job. I believe wholeheartedly in the difference that effective communication makes to organisations, how it solves problems and supports achievement of plans and goals. As a result, I’m always willing to talk to others about what I do, whether at networking meetings, co-working offices or even at the pub with friends. (Oh yes, I’m a hoot at …

10 tips for your internal comms strategy

browningyork Charity, Communication audiences, Communication channels, Communication lessons, Communication measurement

If you’re currently working on your internal communications strategy, you’re not alone. I’m working with two charities at the moment to help them develop theirs and strategies were the topic for yesterday’s CharityComms special interest group for internal communicatiors. It’s great to know that so many organisations are recognising the strategic importance of effective internal comms – or at least …

Writer’s block: 5 great ways to power through

browningyork Charity, Communication lessons, General communication, Inspiration, University

Writer’s block. We all get it from time to time. Sometimes it lasts only 10 minutes. Other times it goes on for weeks. But what to do if you need to write something for your organisation? When the project timeline or newsletter deadline doesn’t allow you the luxury of writer’s block. When your colleague needs that web copy to send …

How many emails have you received today?

browningyork Communication channels, Communication lessons, Engagement, General communication

Emails are generally held up to be the bane of business life. In fact, whilst planning this piece, I asked some fellow freelancers about the communication problems their clients faced and over-reliance on email took the top slot. I don’t personally feel that email is inherently evil in itself. I completely agree that it causes many problems in organisations, but …

The link between fundraising and communication

browningyork Charity, Engagement, Planning, Story-telling, Voluntary sector

Successful fundraising is about telling emotional stories that donors and potential donors connect with. That they want to be part of. And that they want to share with others. At the Fundraising Live conference in London last week, I was struck by how many of the sessions and conversations were about using stories for engagement. If securing enough funding or …