Every single person at an organisation has a role to play when it comes to communication. You don’t have to be in the comms team to make a difference. Here are some steps you can take. Be proactive in keeping yourself informed In most organisations there will be a number of ways to find out what is going on. These …
3 steps to encourage connections
This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …
Guest post: 3 tips to engage trustees on communications
To mark Trustees’ Week 2019, which took place from 4 to 8 November, my guest blogger, communications consultant and not-for-profit Board member Helen Deakin, talks top tips for engaging with your Board on communications. Are you looking to contribute to a great cause and advance your own professional development? Has becoming a trustee ever been on your ‘to do’ – …
Internal communication – is it a magic answer?
It’s an interesting point that in so many cases once a manager ‘sees the light’ and realises that communicating with internal stakeholders is central to the success of their work, they seem to think that’s enough. They believe they have found the magic answer they were looking for. “We’ve ticked the internal communications box, job’s done.” Well, no, not quite…. …
Do you have a communication culture?
Being an independent communications specialist with my own limited company, I wear many hats, often several at the same time. I am employer, employee, communications expert, finance director, accounts clerk, marketing team, social media manager, facilities manager, business developer, tea maker… the list goes on! Personally, I enjoy the variety (most of the time) and love how much I am …