Guest post: How to make difficult conversations easier
They may never be anyone’s favourite part of a job, but done right, potentially difficult conversations can have positive, productive outcomes.
trainer
Guest post: The power of listening
In this month’s guest post, we learn from trainer and coach, Stephanie Smith, about the powerful, but often under-rated, communication skill of listening. One of my favourite workshop exercises uses a picture. It’s a complex image; one of those where the longer you look, the more you see. I show participants the picture for 3 … Read more