Guest post: How to Make Difficult Conversations Easier

browningyork Communication lessons, Engagement, General communication, Guest post

In this month’s guest post, positive psychologist, coach and trainer, Lucy Whitehall, shares some tips on improving workplace communication by making difficult conversations easier. It’s not uncommon to need to have a potentially difficult conversation in the workplace. What’s more common is the tendency to put off having these conversations; usually for fear of upsetting someone or creating more tension. …