Guest post: Communication is the real work of leadership

browningyork Communication lessons, Guest post, Leadership communication, Strategy communication

My guest this month, leadership comms manager Shalini Gupta, shares her top tips for being our leaders’ trusted partners and supporting them to communicate well. She also describes us as unofficial ‘key workers’. Wouldn’t it be easy if our leaders could just push a button and say the right thing in the right tone and at the right time? Despite …

Your perception is your reality

browningyork Communication audiences, Education, Engagement, University

One day some time ago when my daughter was much younger, we were discussing colours on the school run – to be more precise, we were discussing the colours of the autumn leaves that we kicked through on our way to the playground. Soggy weather had really highlighted the bright colours of the leaves and I commented that I liked …

Guest post: How to check in with your employees when working from home

browningyork Communication audiences, Communication lessons, Communication measurement, Guest post

Now more than ever your internal communications need to connect with the day-to-day experiences and feelings of your people. This month’s guest, Teresa Gandy, shares her thoughts on why – and how – you should check in with your employees on a regular basis in order to make sure that you understand and support them through this difficult time. Remember, …

Guest post: How communication can empower us through change

browningyork Change, Communication lessons, Guest post, Leadership communication

I’m delighted to welcome charity leadership and change specialist, Caroline Doran, as my first guest of 2020. It is a cliche but true that the only thing we can be certain of these days is change. Here, Caroline talks about how getting communication right at times of change can be hugely empowering for all concerned. Hands up who’s been through …

3 steps to encourage connections

browningyork Communication channels, Communication lessons, Organisational culture

This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …