Guest post: How communication can empower us through change

browningyork Change, Communication lessons, Guest post, Leadership communication

I’m delighted to welcome charity leadership and change specialist, Caroline Doran, as my first guest of 2020. It is a cliche but true that the only thing we can be certain of these days is change. Here, Caroline talks about how getting communication right at times of change can be hugely empowering for all concerned. Hands up who’s been through …

3 steps to encourage connections

browningyork Communication channels, Communication lessons, Organisational culture

This week I began a project with a new client. I also had a telephone call with another new client to discuss a workshop I’m running for them. During conversations with both of them I talked about the difference between formal and informal communication and why both are important. To be clear, I was not talking here about the tone …

Guest blog: What to do when leaders don’t listen

browningyork Communication audiences, Communication lessons, Engagement, Guest post, Leadership communication

This month, internal communications consultant, Martin Flegg, shares his advice for getting your voice heard by the leaders in your organisation. If you like what he has to say, you might also like to join him and many other internal communicators at the ‘Changing the Conversation’ conference – details at the end of his piece. You’re an internal communications genius, …

8 great tips for conversation and listening

browningyork Browning York News, Communication lessons, Leadership communication, Organisational culture, Public sector, University, Voluntary sector

Last week I enjoyed having conversation with a room full of my fellow internal communications professionals at the Public Sector Internal Communications Conference. I came away inspired with ideas and tips to use with my clients. I liked this quote from Mandy Dryden, Head of Internal Communications at the Department of Health and Social Care, because it sums up the …

Your perception is your reality

browningyork Communication audiences, Education, Engagement, University

My daughter and I were discussing colours on the school run one day – to be more precise, we were discussing the colours of the autumn leaves that we kicked through on our way to the playground. The soggy weather had really highlighted the bright colours of the leaves and I commented that I liked the copper colour of some …