Wooden letters spelling out the words Listen More

Why do employee networks matter to communicators?

browningyork Communication audiences, Communication lessons, General communication

I’ve been inspired to write this blog about employee networks by three recent activities: Yesterday I attended the CharityComms seminar about building an anti-racist brand. There were many thought-provoking points, suggestions and learnings. A key takeaway for me was the importance of genuine dialogue with others, enabling a deeper understanding of their experiences and involving them in creating the way …

8 tips for conversation at your organisation

browningyork Communication audiences, Communication lessons, Leadership communication, Organisational culture, Planning

Conversation should always have been an important part of organisational communication. But the reality for many has been that genuine 2-way communication was not always top of the priority list. Listening to the voice of others takes time. Pressures to ‘get the comms out’ and tick a box don’t always allow that time. But being busy is no longer an …

Guest post: Personal communication skills

browningyork Communication lessons, General communication, Guest post, Training

As we near the end of 2020 (thank goodness!), we all face continued uncertainty. As well as being unsettling, this also makes the communication we can plan for uncertain. In my last guest blog of the year, trainer Rhian Morallee shares her thoughts on the personal communication skills we will all need next year, no matter what happens. In today’s …

Guest post: Communication is the real work of leadership

browningyork Communication lessons, Guest post, Leadership communication, Strategy communication

My guest this month, leadership comms manager Shalini Gupta, shares her top tips for being our leaders’ trusted partners and supporting them to communicate well. She also describes us as unofficial ‘key workers’. Wouldn’t it be easy if our leaders could just push a button and say the right thing in the right tone and at the right time? Despite …

Your perception is your reality

browningyork Communication audiences, Education, Engagement, University

One day some time ago when my daughter was much younger, we were discussing colours on the school run – to be more precise, we were discussing the colours of the autumn leaves that we kicked through on our way to the playground. Soggy weather had really highlighted the bright colours of the leaves and I commented that I liked …