Back to square one?

browningyork Communication measurement, General communication

With #lockdown2 about to start in England tomorrow, it’s hard not to feel that we’re right back where we started earlier this year. Personally and professionally, I’ve heard a lot of heart-sinking, sighing and here-we-go-again-ing. Many communications teams and individuals are gathering themselves and setting to work once again for their colleagues. Finding the best messages to support wellbeing and …

Comms checklist for trustees

browningyork Charity, Collaboration, Communication lessons, General communication, Leadership communication, Strategy communication, Voluntary sector

Trustees’ Week 2020 takes place 2-6 November. Apparently there are 700,000 volunteer trustees in England and Wales, so I am part of a very large group! As trustees we have a lot of different things to keep an eye on. This is particularly true during difficult times, for our own organisations, for our sector and, most importantly, for the very …

Aligning communication with overall direction

browningyork Change, Communication lessons, General communication, Leadership communication, Planning, Strategy communication

2020, as we are all painfully aware, is a year like no other. Many business strategies and plans written in January have long since been abandoned or postponed. The ongoing uncertainty of where we are headed means many organisations are re-evaluating what they can realistically achieve in the short-term and what might need to change in the medium or longer-term. …

Guest post: Communication is the real work of leadership

browningyork Communication lessons, Guest post, Leadership communication, Strategy communication

My guest this month, leadership comms manager Shalini Gupta, shares her top tips for being our leaders’ trusted partners and supporting them to communicate well. She also describes us as unofficial ‘key workers’. Wouldn’t it be easy if our leaders could just push a button and say the right thing in the right tone and at the right time? Despite …

3 key stages of an internal comms audit

browningyork Charity, Communication lessons, General communication, University, Voluntary sector

With the latest recommendation in England being to work from home wherever possible once again*, strong internal communication will be vital. Organisations will need to be sure their messages and channels work. Effective internal communication is at the heart of employee wellbeing, motivation and understanding in these difficult times. Communications teams have been working flat out for months to ensure …