What is effective communication?

browningyork Communication lessons, Engagement, General communication, Planning

I often talk about ‘effective communication’ in my presentations, comms strategy conversations and training workshops. But what does that phrase actually mean? A good friend asked me this question after reviewing some text for me. And I thought ‘If Pat wants to know what effective communication is, then other people will probably be wondering the same thing’. Simply put, I believe …

Guest post: Employee engagement in the workplace

browningyork Communication lessons, Engagement, Guest post, Voluntary sector

Today is #WorldHappinessDay. This month’s guest, Alan Price, COO and Employment Law Director at Peninsula, gives us his thoughts on employee engagement, which is something that can help people to feel happy at work. Employee engagement is the approach within a workplace leading to the right working conditions for employees. It relates to an employee’s loyalty to an organisation, productivity …

10 key points from the Strategic People conference

browningyork Browning York News, Charity, Engagement, Inspiration, Organisational culture, Volunteers

This was my second year at the Strategic People Conference from Agenda Consulting. This year’s theme was ‘Thoughtful leadership for a healthy culture’. Once again I came away with lots of new ideas and questions to consider in my work with my clients. Throughout the day there was ample opportunity to learn from different perspectives on engagement and organisational culture. …

Organisational and personal values

browningyork Case-study, Charity, Engagement, Organisational culture, University

Values are important to me. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are entirely my own, not something that has been dictated or developed by others. This ensures that the work I choose to do fits with my vision of …

Guest post: Internal comms for remote workers

browningyork Communication audiences, Communication lessons, Guest post, Planning

My first guest post of 2019 comes from copywriter, Holly Head, and gives some really helpful ideas for communicating with remote workers. As someone who works from home full-time, this topic has some personal relevance for me. But I’m certainly not alone. Despite the recent focus on it, remote working, is not a new phenomenon. Community outreach workers, fundraisers and …