3 key stages of an internal comms audit

browningyork Browning York News, Case-study, Charity, Communication lessons, General communication, Voluntary sector

This week I submitted the final internal comms audit report to one of my charity clients. They had approached me earlier in the year, knowing that internal communication wasn’t working for them, but not sure exactly what the problems were. Or how to solve them. Following my research and analysis, they now have a clearer picture of what is going …

Guest post: Becoming an IC trusted adviser

browningyork Collaboration, Communication lessons, General communication, Guest post, Inspiration

With the summer holidays drawing to an end, offices and workplaces will start to fill up again and it’s time to start (re)building working relationships. This month’s guest post comes from internal comms expert, Advita Patel, who shares some tips for becoming a trusted adviser. If you’ve ever worked as an Internal Communications professional you will understand how challenging it …

Retro post: 8 tips for an effective presentation

browningyork Communication lessons, General communication, Retro post, Training

Last summer I shared some tips for communicating effectively if you are called upon to give a presentation at work. If you will be doing something similar in the autumn, why not take a look and see how you can up your game. So far this year I have presented to groups large and small about how to communicate effectively …

Communicate what you love

browningyork Engagement, General communication, Inspiration, Leadership communication, Resource article, Story-telling

Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague to cast an eye over …

What can we learn from an unconference?

browningyork Browning York News, Communication lessons, Inspiration

This has been one of my favourite quotes, ever since Benjamin Ellis said it during his explanation of how an unconference works. That was a few years ago at the first #TheBigYak and it has served me well as a mantra ever since. The Big Yak is one of the highlights of the internal comms professional calendar. It’s an opportunity …