20 questions to sort the basics for your internal comms

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

Internal communicators have a big role to play as our organisations start to find a way forward. We’ll be looking at a whole range of situations and emotions. For some employees, returning to some form of in-person contact will be a joy. For others, there will be fear and uncertainty about what the ‘new normal’ will look and how it …

How to put the case for internal communication resource

browningyork Charity, Communication lessons, General communication, Voluntary sector

Most internal communications people I know would love to have more resource in their team. (Let’s be honest, some would simply like to have a team or even an internal comms-focussed job description.) These internal comms professionals know that even a small increase in head count could enable them to make a bigger difference to their organisations. Of course, many …

Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2020. The in-person celebrations and thank you events have not taken place, of course, but many organisations have been thanking their volunteers in other ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would …

3 comms articles I have enjoyed this week

browningyork Browning York News, Communication lessons, General communication

My original plan for the blog this week was to share a list of my top 10 articles about communications in difficult times. But with client deadlines, a bank holiday weekend and several meetings connected to my trustee role, my time and head space for reading blogs and articles has been reduced recently. So I am presenting you with my …

6 tips for communicating in uncertain times

browningyork Communication lessons, General communication, Leadership communication

In these times of uncertainty, it can be tricky to know how to play it with your communications. On the one hand, you don’t want to cause worry by seeming like you don’t really know what’s going on. On the other hand, taking a firm position on something that could change again at any minute might lead you to make …