Retro post: 8 tips for an effective presentation

browningyork Communication lessons, General communication, Retro post, Training

Last summer I shared some tips for communicating effectively if you are called upon to give a presentation at work. If you will be doing something similar in the autumn, why not take a look and see how you can up your game. So far this year I have presented to groups large and small about how to communicate effectively …

Retro post: how to understand culture through tea

browningyork Communication lessons, General communication, Organisational culture, Retro post

Since I work with a lot of different organisations, I get to work with many teams and in a variety of environments – the best way to understand their culture is to suss out the tea and coffee making facilities. Back in 2014 I wrote a blog about the things I’d learnt from the humble workplace cuppa…. I’ve just started …

Retro post: What’s on your to do list?

browningyork General communication, Planning, Retro post

This summer I’m going retro. I don’t mean with my choice of beach wear, but with the blog posts that I share. Each week during August I am going to re-publish something that I’ve written in a previous summer. Today I share with you something which I wrote way back in 2011 – it’s hard to believe this was so …

How to avoid hidden messages and misunderstandings

browningyork Change, Communication audiences, Communication lessons, General communication, Planning

Hidden messages can pop up anywhere. I once had to explain to a client that if she chose only to publish details of what external stakeholders thought of her project and not the views of her staff, she would be sending out the message that her employees’ opinions weren’t important. Similarly, if she published only glowing reports from employees, when …

4 steps to reducing silo-working

browningyork Charity, Communication lessons, General communication, Organisational culture, University, Voluntary sector

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …