Yesterday I ran an Effective Communication for your Charity training workshop on behalf of Small Charities Coalition. With 13 attendees from a range of different organisations in the room we had lots of discussion, lots of practice of communication techniques and a few laughs too.
They may have come from different organisations with a variety of charitable purposes and objectives, but there was one thing they shared: each member of the group came with a desire to improve their communications and make a positive difference to the individuals, families and communities that they work with.
With only 3 hours together, we had a lot to cover and we hit the ground running. We started by ensuring we had a shared understanding of effective communication and what that really means; we moved on to the basics of communication planning; we practised developing audience understanding and putting ourselves in their shoes; we put together some key messages for their organisations; and we talked about the communication methods that might work for them.
We even managed to find time to have a chat about crisis communications and communicating change.
It was whistle-stop and intense, but participants from small charities are used to doing a lot with their time and wearing many hats. They left ready to take their first steps towards more effective communication as soon as possible.
Amongst other things, we discussed:
If you would like me to run a similar communications workshop for your organisation, please get in touch.
Until next time
Articles in a series about solving problems through effective communication:
Solving process problems through effective communication
Solving motivation & productivity problems
The perils of no communication
The link between fundraising and communication