8 great tips for conversation and listening

browningyork Browning York News, Communication lessons, Leadership communication, Organisational culture, Public sector, University, Voluntary sector

Last week I enjoyed having conversation with a room full of my fellow internal communications professionals at the Public Sector Internal Communications Conference. I came away inspired with ideas and tips to use with my clients. I liked this quote from Mandy Dryden, Head of Internal Communications at the Department of Health and Social Care, because it sums up the …

Communication training for Small Charities Coalition

browningyork Browning York News, Charity, Training, Voluntary sector

Yesterday I ran an Effective Communication for your Charity training workshop on behalf of Small Charities Coalition. With 13 attendees from a range of different organisations in the room we had lots of discussion, lots of practice of communication techniques and a few laughs too. They may have come from different organisations with a variety of charitable purposes and objectives, …

Who’s listening to your not-for-profit story?

browningyork Charity, Communication audiences, Engagement, Story-telling, Voluntary sector

I had lunch today with a friend who also works with not for profit organisations. As you might expect, the conversation was wide ranging, covering a variety of areas including funding challenges for the sector, the importance of the work that the sector does and the enjoyment we get from supporting voluntary organisations to manage themselves better to achieve better …

Communication with volunteers

browningyork Communication audiences, Communication lessons, Engagement, Planning, Volunteers

The literacy charity for which I am a trustee, ABC to read, was recently awarded the Investing in Volunteers quality mark. Like many organisations, we are only able to do the work we do, changing children’s lives, because of our amazing volunteers. So we were delighted to receive recognition for the support we offer them. The process to achieve the …

My communication resolutions for 2017

browningyork Browning York News, Communication lessons, General communication, Leadership communication, Story-telling, Training

Happy New Year! As a general rule, I don’t tend to make new year’s resolutions. Like a lot of targets, they seem to me to often be setting yourself up to fail. They’re usually full of things I think I should be stopping or doing more of and not the things that I really want to do. But this year …