Comms training for Small Charities Coalition

browningyork Browning York News, Charity, Training, Voluntary sector

Last week I ran an Effective Communication for your Charity training masterclass on behalf of Small Charities Coalition. With attendees from a range of different organisations in the room we had lots of discussion, lots of practice of communication skills and techniques and some laughs too. They may have come from different organisations with a variety of charitable purposes and …

Are you getting communication right?

browningyork Charity, Communication audiences, Communication channels, General communication, Organisational culture, Planning, University, Voluntary sector

“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …

3 communication lessons from the CharityComms IC group

browningyork Browning York News, Communication audiences, Communication lessons, Story-telling

Earlier this week I had the great pleasure of chairing a panel discussion at the CharityComms Special Interest Group for internal communictors. This fantastic group of people with responsibility for IC in the not-for-profit world comes together quarterly to compare notes, share experiences and learn from each other. This month our speakers came from other sectors, so that we could …

8 great tips for conversation and listening

browningyork Browning York News, Communication lessons, Leadership communication, Organisational culture, Public sector, University, Voluntary sector

Last week I enjoyed having conversation with a room full of my fellow internal communications professionals at the Public Sector Internal Communications Conference. I came away inspired with ideas and tips to use with my clients. I liked this quote from Mandy Dryden, Head of Internal Communications at the Department of Health and Social Care, because it sums up the …

Who’s listening to your not-for-profit story?

browningyork Charity, Communication audiences, Engagement, Story-telling, Voluntary sector

I had lunch today with a friend who also works with not for profit organisations. As you might expect, the conversation was wide ranging, covering a variety of areas including funding challenges for the sector, the importance of the work that the sector does and the enjoyment we get from supporting voluntary organisations to manage themselves better to achieve better …