Tips to make the case for internal comms at your not-for-profit

browningyork Charity, Communication lessons, Public sector, Voluntary sector

I spend a lot of my time thinking, listening, talking and pondering about internal communication*. I believe strongly that a key success factor for any organisation is connecting employees, volunteers, members and whoever else counts as internal for you. I even describe wanting to inspire organisations to plan effective internal comms as my mission in life. (*If your reaction to …

Who needs internal comms?

browningyork Charity, General communication, University, Voluntary sector

I love my job. I believe wholeheartedly in the difference that effective communication makes to organisations, how it solves problems and supports achievement of plans and goals. As a result, I’m always willing to talk to others about what I do, whether at networking meetings, co-working offices or even at the pub with friends. (Oh yes, I’m a hoot at …

10 tips for your internal comms strategy

browningyork Charity, Communication audiences, Communication channels, Communication lessons, Communication measurement

If you’re currently working on your internal communications strategy, you’re not alone. I’m working with two charities at the moment to help them develop theirs and strategies were the topic for yesterday’s CharityComms special interest group for internal communicatiors. It’s great to know that so many organisations are recognising the strategic importance of effective internal comms – or at least …

10 freelance communication experiences

browningyork Browning York News, Charity, General communication, Inspiration, University, Voluntary sector

Today is the 7th anniversary of the date I officially set up my not-for-profit and higher education communications limited company. I’m celebrating by sharing some of my favourite moments. I love my work When I left Cancer Research UK after 7 happy years, I needed to earn an income, but I also wanted to carry on working in a communications …

How many emails have you received today?

browningyork Communication channels, Communication lessons, Engagement, General communication

Emails are generally held up to be the bane of business life. In fact, whilst planning this piece, I asked some fellow freelancers about the communication problems their clients faced and over-reliance on email took the top slot. I don’t personally feel that email is inherently evil in itself. I completely agree that it causes many problems in organisations, but …