20 questions to sort the basics for your internal comms

browningyork Communication audiences, Communication channels, Communication lessons, General communication, Planning

Internal communicators have a big role to play as our organisations start to find a way forward. We’ll be looking at a whole range of situations and emotions. For some employees, returning to some form of in-person contact will be a joy. For others, there will be fear and uncertainty about what the ‘new normal’ will look and how it …

Guest post: Communication habits for life not just global pandemics

browningyork Communication lessons, Guest post, Leadership communication

This month I’m delighted to be joined by internal communication specialist, Victoria Winter, who shares her tips for the communication habits that will stand you in good stead now and long into the future. Ronan Keating, the great philosopher, once said: ‘You say it best, when you say nothing at all’. Then again, Ronan Keating has clearly never been in …

Guest post: Communication – essential for becoming inclusive

browningyork Charity, Communication audiences, Guest post, Organisational culture, University

I have another great guest piece to share with you this month. Diversity and inclusion consultant, Ellie Highwood, explains how important it is for communications teams to work closely with equality and diversity teams. Together you can support your organisation or institution to be a positive place for all. There is one sure-fire way to guarantee that your Diversity and …

Diversity and inclusion for communicators

browningyork Charity, General communication, Story-telling, University

When I saw a Diversity and Inclusion for Communicators course advertised by the Institute of Internal Communication last year, I was really pleased. I knew this was an area I wanted to know more about, so I signed up straight away. I had previously worked with the Diversity and Inclusion Deans at the University of Reading, providing advice on communication …

You’ve written your #comms strategy, now what?

browningyork Charity, Communication lessons, Communication measurement, Engagement, Planning, University

This year for me has been (almost) all about communication strategies. Clients ranging from a national disability charity to a local healthcare organisation and a university procurement team have asked me to draw up a more strategic approach for them. Whatever their size and whatever their mission, their aim has been to reach more audiences more effectively with their messages. …