Communication training for Small Charities Coalition

browningyork Browning York News, Charity, Training, Voluntary sector

Yesterday I ran an Effective Communication for your Charity training workshop on behalf of Small Charities Coalition. With 13 attendees from a range of different organisations in the room we had lots of discussion, lots of practice of communication techniques and a few laughs too. They may have come from different organisations with a variety of charitable purposes and objectives, …

Guest post: The importance of consultation in redundancy

browningyork Charity, Guest post, Leadership communication, Planning, Voluntary sector

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the most important parts of organisational …

Tips to make the case for internal comms at your not-for-profit

browningyork Charity, Communication lessons, Public sector, Voluntary sector

I spend a lot of my time thinking, listening, talking and pondering about internal communication*. I believe strongly that a key success factor for any organisation is connecting employees, volunteers, members and whoever else counts as internal for you. I even describe wanting to inspire organisations to plan effective internal comms as my mission in life. (*If your reaction to …

Who needs internal comms?

browningyork Charity, General communication, University, Voluntary sector

I love my job. I believe wholeheartedly in the difference that effective communication makes to organisations, how it solves problems and supports achievement of plans and goals. As a result, I’m always willing to talk to others about what I do, whether at networking meetings, co-working offices or even at the pub with friends. (Oh yes, I’m a hoot at …

How to avoid hidden messages and misunderstandings

browningyork Change, Communication audiences, Communication lessons, General communication, Planning

Hidden messages can pop up anywhere. I once had to explain to a client that if she chose only to publish details of what external stakeholders thought of her project and not the views of her staff, she would be sending out the message that her employees’ opinions weren’t important. Similarly, if she published only glowing reports from employees, when …